01 · Scope
This policy applies to x3-agency.com, including our website-development pages, enquiry forms and related communications. It does not govern third-party websites linked from our pages.
02 · Information we collect
- Information you provide, such as your name, business email, company or website address, project requirements and messages.
- Technical and usage information, such as IP address, browser and device type, pages viewed, referring page, approximate location, cookie identifiers and interactions with the site.
- Correspondence and records created when we respond to your enquiry or discuss a potential project.
03 · How we use information
- To respond to enquiries, prepare a free concept or proposal and communicate about your project.
- To take steps requested by you before entering into a service agreement and to deliver agreed services.
- To operate, secure, maintain and improve the website.
- To measure website performance when you consent to analytics.
- To comply with applicable law and establish or defend legal claims.
04 · Legal bases for processing
Where European or UK data-protection law applies, we rely on: your consent for non-essential analytics cookies; steps taken at your request before a contract; performance of a contract; our legitimate interests in responding to business enquiries, maintaining security and improving our services; and legal obligations where applicable. You may withdraw consent at any time without affecting earlier lawful processing.
05 · Service providers
We may use service providers that process information on our behalf, including Tilda Publishing for website hosting and infrastructure, Tilda CRM for managing enquiries when enabled, Yandex Metrica for consent-based website analytics, and email or technical infrastructure providers. These providers process information under their own terms and privacy documentation and may operate in other countries.
06 · Cookies and analytics
Essential technologies support the basic operation and security of the website. Non-essential analytics technologies are used only after you select “Accept analytics” in our cookie banner. If you choose “Reject non-essential,” we do not intentionally activate optional analytics through this page. You can change your choice at any time using “Cookie settings” in the page footer.
Yandex Metrica, when enabled with your consent, may collect technical and usage information to help us understand visits and improve the site. Your browser may also allow you to block or delete cookies. A recognized Global Privacy Control signal is treated as a rejection of non-essential analytics on this page.
07 · Sharing and sale of information
We do not sell personal information for money and do not use it for cross-context behavioral advertising. We may disclose information to the service providers described above, professional advisers where necessary, or authorities when required by law. We may also disclose information as part of a business reorganization, subject to appropriate safeguards.
08 · International transfers
Because our website and service providers may operate internationally, information may be processed outside your country. Where required, we rely on appropriate contractual or other lawful safeguards for international transfers.
09 · Retention
We generally keep enquiries and related correspondence for up to 24 months after the last meaningful contact, unless a longer period is needed for a contract, legal obligation or legal claim. Cookie preferences may be retained for up to 12 months. Analytics retention depends on the applicable provider settings and your consent.
10 · Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability or objection; withdraw consent; and complain to a competent supervisory authority. California residents may also have rights to know, correct or delete personal information and to receive equal service when exercising applicable rights. We will verify and respond to requests as required by applicable law.
To exercise a right, email hello@x3-agency.com. Please describe your request and the email address you used to contact us. We may ask for limited additional information to verify the request.
11 · Security and children
We use reasonable organizational and technical measures designed to protect information, but no internet transmission or storage system is completely secure. Our services are directed to businesses and adults and are not intended for children under 18. We do not knowingly collect personal information from children.
12 · Changes
We may update this policy to reflect changes in our practices, providers or applicable law. The effective date at the top identifies the latest version.
This policy is intended to provide practical transparency and does not replace advice from a qualified lawyer for your specific business and jurisdictions.